Company Name: PROMOTING INCLUSIVE MICROFINANCE ENTERPRISES LIMITED
Welcome to the KopaSafiX application. We value your privacy and are committed to protecting your personal information. This privacy policy provides detailed information about how we collect, use, disclose, and protect your information. Please read it carefully to understand your rights and how we handle your personal information.
When you use the KopaSafiX application, we may collect the following types of information:
2.1.Personal Information: This includes your name, phone number, email address, etc., to facilitate account creation and management.
2.2.Location Information: We collect users' approximate location to confirm that they are within our service area. This helps ensure that our services are appropriately available to you.
2.3.Camera Permissions: We request access to your camera so you can upload necessary documents and perform facial captures for secure identity verification.
2.4.SMS Permissions: We obtain access to your SMS to collect financial-related text messages. This information is an important factor for credit assessment, allowing us to recommend suitable loan products based on the assessment results.
We will use the collected information to:
3.1.Provide and maintain the functionalities of the KopaSafiX application.
3.2.Improve our services and user experience, ensuring you can easily access the features you need.
3.3.Communicate with you, including sending important notifications, updates, and personalized promotional information to enhance your experience.
3.4.Provide customized financial product recommendations based on collected credit assessment data, ensuring you receive the most suitable services.
3.5.Prevent fraud and other illegal activities, protecting the legal rights of both users and the company.
We are committed to not selling your personal information to third parties. We may share your information in the following situations:
4.1.Sharing with Service Providers: We may share your information with credit assessment agencies, payment processors, technology service providers, etc., to deliver necessary services. These partners are required to adhere to applicable privacy and security standards when handling your information.
4.2.Legal Requirements: We may disclose your information in compliance with legal, regulatory, or governmental requests. We will ensure that such disclosures are made only when legally required and will take appropriate measures to protect your privacy.
4.3.Protection of Our Rights: When necessary, we may share your information to protect our rights, property, and safety, including investigations and prevention of fraudulent activities.
4.4.Mergers and Acquisitions: If our company undergoes a merger, acquisition, or asset sale, your information may be transferred as part of that transaction. We will notify you in advance and ensure that the acquiring entity continues to protect your privacy.
We implement reasonable technical and administrative measures to protect your personal information from unauthorized access, use, or disclosure, including:
5.1.Data Encryption: We use industry-standard encryption technologies during data transmission and storage to protect your personal information from unauthorized access.
5.2.Access Controls: Access to your personal information is limited to employees and authorized service providers who need it for processing. These individuals are required to adhere to strict confidentiality agreements when handling your information.
5.3.Security Audits: We conduct regular security audits and risk assessments to ensure that our systems and processes maintain high standards of security.
5.4.User Education: We encourage users to adopt appropriate security measures, such as using strong passwords and regularly updating them, to protect their accounts.
You have the right to:
6.1.Access and Update Your Personal Information: You can view and update your account information at any time to ensure its accuracy and completeness. If you find any inaccurate information, please update it promptly.
6.2.Withdraw Consent: You can withdraw your consent for us to process your personal information at any time. Withdrawing consent does not affect the processing based on your consent before withdrawal.
6.3.Request Deletion of Your Personal Information: You can request the deletion of your personal information that we hold, unless we have a legal obligation to retain such information for compliance purposes.
6.4.Right to Complain: If you are dissatisfied with how we handle your personal information, you have the right to lodge a complaint with the relevant data protection authority.
If you have any questions or concerns about this privacy policy, please contact us at:
Email: info@pimicrofinance.com